Active Scam Alerts

SHAZAM Phone Scam

We have been made aware that some First Choice Credit Union members are receiving phone calls from individuals posing as SHAZAM representatives. This is a scam.

Here’s what you need to know:

  • SHAZAM will never ask for your personal or account information over the phone
  • SHAZAM will only contact you to verify whether a charge on your account is legitimate
  • If you receive a suspicious call — hang up immediately

Not sure if it’s really SHAZAM? Here’s what to do:

📞 Call the official SHAZAM dispute line: 1-833-288-1126
📞 Call First Choice Credit Union directly: 715-387-8405

We are always here to help you verify any suspicious contact and protect your accounts.

Protecting You Is Our Priority

Financial fraud is on the rise, but protecting yourself starts with knowing what to look for and how to act quickly. At First Choice Credit Union, we’re here to help our members stay informed and secure. Fraud can take many forms, including phishing emails, phone scams, or unauthorized account access. If you suspect suspicious activity or have questions about safeguarding your accounts, contact us immediately. Together, we can take proactive steps to keep your finances safe. Find our contact information below, and don’t hesitate to reach out if you need assistance!

Call us at (715) 387-8405

Additional Fraud & Identity Theft Resources

Equifax
Order Credit Report: 800.685.1111
Report Fraud: 800.525.6285
equifax.com

Federal Trade Commission
ID Theft Hotline: 877.IDTHEFT
consumer.gov/idtheft
ftc.gov

Experian
Order Credit Report: 888.397.3742
Report Fraud: 888.397.3742
experian.com

Identity Theft Resource Center
itrc@idtheftcenter.org
Contact: 888.400.5530
idtheftcenter.org

Trans Union
Order Credit Report: 800.888.4213
Report Fraud: 800.680.7289
transunion.com

Privacy Rights Clearinghouse
Contact: 619.298.3396
privacyrights.org